Policies

Refunds:
 Due to the nature of the items being made no refunds or exchanges are accepted. This is my livelihood and I spend a lot of time and energy making these works specifically for you, so when one backs out of a sale it's valuable time wasted and in some cases shows a lack of respect for me and my work. 
-There are certain situations where only partial or full refunds are granted-
 If for any reason we disagree on the direction on an item being commissioned and nearing completion I will offer  a partial refund and the item will remain with me and go up for sale in my shop. In most cases you will be refunded less than half because of my time, material cost, and BS tax. Full refunds will be granted if I have not started your piece, no questions asked :)
 Since you're looking at my work to begin with, I think we'll get along just fine, don't fret.
Additional non-returnable, non-refundable items:
Gift cards
Downloadable products
Damages and returns:
 I don't accept returns, however if you received anything damaged I will gladly repair it for you free of charge.
Shipping:
 To return your damaged product, you should mail your product to:
Shadoe Delgado,  290 SE Edgeway Dr., Hillsboro OR,  97006 US
Any Shipping costs are non refundable.
 If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. I don’t guarantee that I will receive your returned item, especially if you are in another country, but I will work with you as much as possible to ensure it arrives safely.